LEGAL TERMS
Payments via Bank Transfer:
JOAO P.S.V.T. LIVIO, ENI. is not responsible for any fees charged by banking institutions that may be associated with a payment made by bank transfer.
If you make your payment by bank transfer, it is necessary to send proof of payment, referencing the invoice and the service it pertains to, and indicating the account holder from which the payment was made.
You should send the proof of payment by opening a support ticket in your client area https://www.titolivio.eu/wordpress/support-tickets/.
All payments made via this method are processed manually on business days. It is essential that the proof of payment is sent to us promptly so that it can be identified and processed by our financial services.
Please note that payments by bank transfer are only effectively entered into our system after they have been received in our bank account.
We recommend payment via Multibanco (MB Service Payment at an ATM or through your Net Banking), Credit Card, or PayPal so that your request is processed automatically by the system, without any additional costs and without the need to send proof of payment.